Bot and malicious user protection

Bad bots and malicious users ruin your sales. Customers miss out on limited-edition products. True fans are left to pay steep resale prices to attend the events they want. Queue-it can be a vital tool in your bot protection toolkit.
With Queue-it you can block bots that scalp tickets & interfere with ecommerce collection releases

Soft block suspicious traffic

Identify abnormal user requests and soft-block suspicious traffic until you can determine whether it is legitimate or simulated traffic. Set up email notifications based on suspicious IP addresses, and view logs of soft-blocked IPs in the web-based admin platform.

Validate genuine customers with CAPTCHA

Require completion of a CAPTCHA question before assigning a queue number to ensure that only genuine traffic enters your virtual waiting room.

Queue-it uses CAPTCHA to stop bots from entering the queue in the first place

Verify the user comes from Queue-it

With our server-side implementation you can confirm that an end-user is redirected from Queue-it to the transactional site and is not heading directly to the protected URL.

Validate the end-user journey as coming from the queue with Queue-it’s server-side integration

Address speedy, scripted sniper bots

Queue-it’s pre-queue functionality gives anyone arriving before the start of an event a random position in line. For speed bots designed to arrive just before event start to beat the crowd, the pre-queue simply neutralizes their method of attack.

Get a deeper look into the quality of all traffic

Traffic from bots and organized fraud are becoming more prevalent on high-demand events where secondary markets have high payoffs. Queue-it’s enhanced traffic analytics gives insight into the quantities and quality of all traffic into the queue.

Queue-it’s advanced queue analytics gives you deeper insight into traffic, helping you to distinguish good end-users from bad

Explore all of our features together with a technical expert