Public sector | Secure website during online application period

Public sector

Government, intranets and utilities
Each year, there are a handful of specific events or periods of time where your website is expecting to be inundated with traffic, such as visa applications, tax filing, and publicly-held events, when citizens, visitors, and migrants bring new levels of traffic to your online outlets.

Applying an online queue system to these very important days will ensure that your systems stay secure and available, and your website end-users receive a fair experience.

Online fairness

  Update your citizens, visitors, or migrants on the progress of their wait with real-time communication

  Combat the growing amount of fraudulent traffic that government sites are seeing with bot and malicious user protection

  Service citizens, visitors, or migrants in a fair and organized way by applying a first-in, first-out queue

Invest
more effectively

For public organizations, a handful of key online annual events drive systems to their limits. Traditional scaling can be expensive and unnecessary on your average day

Target
the bottlenecks

Insert the queue at the page level to control the traffic of the key event, allowing others to use other aspects of your website without being affected

Provide a fair and
transparent experience

When servicing the public for a high-demand time, ensuring that end users are being treated equitably will help to avoid confusion and complaints

Find more technical information on running the virtual waiting room