When government entities run applications and registrations, online traffic often overwhelms underlying systems. These crashes and slowdowns frustrate citizens and stress your staff. Queue-it keeps your systems running smoothly under high demand, keeping your constituents happy and letting you focus on what you do best.
For ongoing registrations, your citizens get a fair, first-in-first-out wait. If you’re offering applications for funds or other limited services, you can create a scheduled waiting room that will hold early visitors on a countdown page and then randomize them just like a raffle, giving everyone an equal chance.
Queue-it is very easy to use. Integration in the web infrastructure is possible in several ways, giving flexibility in choosing the most appropriate method. And the support provided by Queue-it is excellent both in terms of responsiveness and competency.
Francesco Panasiti, Director of Information Technology, INPGI
The integration period was very short, and thanks to the generous support, even after the booking site was relaunched, there were no problems related to traffic overflow. Now it's unthinkable to launch a booking site without Queue-it.
Masanobu Tenjin, Director for Digital Shift Promotion, Tokyo Metropolitan Government's Bureau of Digital Service