Public sector

Visa applications, tax filings, and publicly-held events drive waves of visitors to public sector websites. Unpredictable peaks in traffic can cause your site or app to fail. This strains human resources and potentially compromises internal systems, threatening your operational efficiency.

Queue-it offers customizable queue pages for public sector websites

When your site fails, costly call center resources are often needed to cover the outage. What’s worse, employees often rely on the same systems as site visitors, only compounding the issue and reducing productivity. An online queue ensures your operational efficiency for far less than server scaling, and it provides analytics to help you predict future case volumes.

Queue-it's virtual waiting room prevents public sector website crashes

Queue-it virtual waiting room benefits for government & public sector websites & apps

Invest resources more effectively

Provide a fair experience

Target website bottlenecks

Keep visitors informed

Update website visitors on the progress of their wait with real-time communication
Service visitors in a fair and organized way by applying a first-in, first-out queue
Combat the growing amount of fraudulent traffic to government sites with bot and malicious user protection

Benefits of using Queue-it's virtual waiting room for the public sector

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Keep your systems online

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