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Deliver fair access to digital public services

Improve your citizen experience with fair & reliable registrations that make you proud and keep you out of the news
Public sector industry
UK Home Office & Queue-it
New Hampshire & Queue-it
Bend Part & Recreation & Queue-it
Newfoundland and labrador & Queue-it

Keep systems running so you can focus on serving citizens

  • Stay online no matter the demand by preventing system bottlenecks from overheating and keeping systems running 24/7
  • Prevent IT and support centers from being overwhelmed with tickets
  • Save your taxpayers’ money by not spending on additional servers and using your existing infrastructure to control the traffic
New Hampshire Queue-it testimonial

“The most important thing is that Queue-it just works. But it was also great how fast, safe, and easy the implementation was. Time to value is crucial for leaders. And the time to value with Queue-it was extremely good.”


Work with your existing partners

AWS Marketplace
Salesforce Commerce Cloud
Carahsoft government procurement contracts
Crown Commercial Service's G-Cloud 13 Framework

Deliver a citizen experience you can be proud of

  • Serve your community with fair and crash-free registrations that are critical for families and individuals
  • Provide citizens with a transparent and informed wait that increase their trust in you, and keep your call centers calm
  • Ensure everybody has an equal chance to get your services with a first-in-first-out or live raffle system
Custom layout queue page for public sector
Bend Park & Recreation District Queue-it testimonial

“I think everyone was a little skeptical about the waiting room at first. But once they realized how good the experience was, we got an overwhelming amount of positive feedback. I wanted to print the comments out and make them my wallpaper, because it so rarely happens.”

Jut McDaniels, Registration Software Coordinator

Save resources with easy integration & work with your existing tech stack

  • 25+ edge, server-side, or client-side connectors
  • One-time integration in under one day
  • No sensitive data goes through Queue-it so you stay GDPR, CCPA, & HIPAA compliant
Queue-it integrations
Tokyo Metropolitan Government Queue-it testimonial

“The integration period was very short, and thanks to the generous support, even after the booking site was relaunched, there were no problems related to traffic overflow. Now it's unthinkable to launch a booking site without Queue-it.”

Masanobu Tenjin, Director for Digital Shift Promotion

Popular solutions among organizations that deliver a superior citizen experience

fair chance to secure a spot
Ensuring every citizen has a fair shot to secure their spot

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end user experience
Informing people in line with transparent real-time communication

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users about to crash a site
Running smooth registrations without crashes or slowdowns

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users in line
Keeping their site secure & user data private while using Queue-it

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Get expert support every step of the way

Quality of support rating on G2

User in Government Administration

"Sales representative was greatly available to help with our questions. Everything works great with Queue-it, we recommend strongly."

G2Crowd Logo Posted on G2

User in Non-Profit Organization

"They are available at all times to help in any way that they can. Very reliable, knowledgeable and kind people."

G2Crowd Logo Posted on G2

See how these organizations delivered a citizen experience they’re proud of

home office logo on green background

How Home Office detects suspicious traffic & keeps passport services online 24/7

Read more

Tokyo Metropolitan government on green background

Tokyo Government: “It’s unthinkable to launch a booking site without Queue-it”

Read more

bend park & rec logo on dark green background

Demand for Bend Park & Rec District’s programs boomed 800%. Here’s how it went.

Read more

New Hampshire logo

How New Hampshire’s State CIO delivered reliable digital services at scale

Read more

Deliver a superior citizen experience even during high-traffic registrations