We’ve all seen the headlines. Sudden, increased traffic to a government website causes it to crash.
Whether it’s unemployment claims, tax filing, visa applications, or voter registrations, a website crash means critical government services grind to a halt. While your site is down your call center becomes inundated with calls from unhappy citizens. And if the site outage also impacts your staff’s ability to process applications, their productivity is reduced even further.
Deliver a superior citizen experience and ensure operational efficiency with a virtual waiting room.
Queue-it complies fully with GDPR, CCPA, HIPAA and PCI DSS legal frameworks. You can choose whether your servers reside in the European Union or United States, based on your requirements. Except end-users’ IP addresses and browser versions, our virtual waiting room does not have access to payload data and no sensitive data is routed through our system.