White papers

white-paper-enter-queue

Enter queue

This guide describes two ways whereby internet end-users can enter a Queue-it queue

white-paper-custom-layout

Custom layout

Administrators can change the layout of the end-user interface to include branding

white-paper-known-user

Known user

It is possible to verify that the user is redirected from Queue-it, minimizing queue jumping

white-paper-security-considerations

Security considerations

This guide answers questions such as, “How does Queue-it help me protect my systems and data?”

white-paper-api

API

Queue-it offers an API for programmatic access to configuring and controlling the queue

white-paper-high-availability

High availability

Queue-it can help websites and transactional solutions to run under massive user load

white-paper-user-management

User management

Manage new and existing user accounts used on the Queue-it management portal

white-paper-notifications-and-logs

Notifications and Logs

Notifiy a designated user group by e-mail of any event or account change made

white-paper-health-check

Health check

If you want to check if the Queue-it solution is running correctly, this guide describes the process

white-paper-multiple-queues

Multiple queues

Multiple queues (lines) can be implemented / handled individually or combined in any pattern


Technical guides

Find more technical information on running the virtual waiting room