By adding Queue-it to your website, end-users exceeding your website capacity limits are offloaded to the virtual waiting room. When space opens up, Queue-it redirects the end-users who waited in line back to your website in the correct, sequential order and at a pace your site can handle.


End-users in an online queue

Provide a fair and transparent experience

A first-come-first-serve waiting line is fairest, most logical method to service customers pursuing the same high-demand product

Target the bottlenecks where peak traffic occurs

Target the bottlenecks

Control traffic at the page level to target the bottlenecks where peak traffic is occuring

Quick and easy integration without the need of DNS setup

Integrate quickly and easily

Leave your DNS setup alone while you implement within minutes at the page level

Save money by avoiding the traditional means of scaling

Invest more effectively

Save resources and investments by avoiding the traditional means of scaling that are expensive and do not eliminate complexity of risk

First-class online experience

Uphold your brand reputation

Reinforce your brand's equity by providing a first-class online experience

Find out more about the benefits of Queue-it

Queue-it at Etail East
Queue-it at Etail East
Queue-it at TLCC: Ideas for connecting with the ticketing community
Queue-it at TLCC: Ideas for connecting with the ticketing community
Virtual Waiting Room SaaS Queue-it Announces US Expansion With New Office And Growth at eTail East 2017 [Press: Queue-it]
Virtual Waiting Room SaaS Queue-it Announces US Expansion With New Office And Growth at eTail East 2017 [Press: Queue-it]
Time for Black Friday Prep [FierceRetail]
Time for Black Friday Prep [FierceRetail]
Perfecting the Customer Journey During Peak Traffic [Press: Independent Retailer]
Perfecting the Customer Journey During Peak Traffic [Press: Independent Retailer]
Queue-it to provide fairness to more than 2 billion internet users
Queue-it to provide fairness to more than 2 billion internet users
This year’s iPhone Launch: Handling the demand and uncertainty at release time
This year’s iPhone Launch: Handling the demand and uncertainty at release time
eTail Europe 2017: Queue-it Recommendations on Sessions and Key Trends
eTail Europe 2017: Queue-it Recommendations on Sessions and Key Trends
Queue-it adds Michael Rasmussen as Vice President of Technical Engagement
Queue-it adds Michael Rasmussen as Vice President of Technical Engagement
Queue-it To Open First US Office [Press: The Ticketing Business]
Queue-it To Open First US Office [Press: The Ticketing Business]
Queue-It Chief Busts Two-Minute Sell-Out Myth [Press: The Ticketing Business]
Queue-It Chief Busts Two-Minute Sell-Out Myth [Press: The Ticketing Business]
Understanding the Psychology of Waiting in Line Online [Press: Retail Minded]
Understanding the Psychology of Waiting in Line Online [Press: Retail Minded]

Technique behind the process

Queue-it is offered as a SaaS with two parts: the queue page and the GO Queue-it Platform. Queue-it offers client-side and server-side integration options. Read more about the tech and integration

SaaS product with client-side and server-side
Positive end-user experience

Put your end-users first

When first in, first out principles are in place, the end-user understands the situation and feels that everything is under control and that they are being treated in a fair way. They will see their progress and estimated waiting time, and are empowered to make a qualified decision to continue waiting or not. Read more about end-user solutions:


Keeping end-users informed

Post messages directly to those waiting in line with Dynamic Communication, and use the queue page to inform, advertise, and engage your audience, all while the queue is running.

Queue page informs, advertises and engages the audience


Product demo

Looking for a more in-depth preview of the virtual waiting room?