Course enrollment, housing selection, and admission applications cause surges in online traffic that can overwhelm your institutional infrastructure. Website issues lead students to inundate your employees with emails and calls, reducing productivity. Downtime also harms your institution's reputation.
A virtual waiting room supports your IT infrastructure, eliminating the need for costly server scaling. The first-in, first-out process gives students a fair and transparent wait, reducing social media complaints. And flexible integration options let you implement in your technology stack in under a day.
- Update your students on the progress of their wait with real-time communication
- Service students in a fair and organized way by applying a first-in, first-out queue
- Measure and track traffic peaks in real-time with queue traffic analytics