Technology & Integration

Queue-it Technology

Queue-it is offered as a SaaS with two parts, the end-user facing runtime displaying the queue page, etc., and the administration / management GO Queue-it Platform provided to Queue-it customers and as a part of the Queue-it free trial. The GO Queue-it Platform is browser-based self-service console. All queue features can be managed in the GO Queue-it Platform, which provides full customer control and internal operation of every queue, including monitoring, tracking and analytics.

GO

 

Queue-it is hosted on Amazon AWS in a number of regions around the globe and uses a range of AWS components, like CloudFront, EC2, ELB load-balancers, S3, Dynamo DB, Redshift, Route53, CloudFormation, CloudWatch, SES and SQS. Queue-it is developed using Microsoft .NET / C#. This technology stack has a scalability that enables Queue-it to hold an infinite number of simultaneous users. Queue-it is featured on the Amazon Marketplace and our technology is an Advanced Technology Partner of the Amazon Partner Network.

 

Aws markedplace logo

Amazon webservices partner network logo

Integration

Queue-it offers a variety of integration options, from JavaScript to a simple link with no user data placed outside the existing systems to a sophisticated, deeper “Known User” integration with e.g. your ticketing or e-commerce platform.

Queue-it integration packages including reference implementations are open source and can be found on https://github.com/queueit

Queue-it can be used by itself, as an integration on web-server level, or as a supplement to other web performance initiatives such as CDN’s (Akamai etc.) or load balancers (like F5, Cisco, Citrix NetScaler, Riverbed, Barracuda, etc.), or integrated with all major platforms, including e-commerce platforms.

For additional information, please contact support or download our white papers.

Security and data encryption

Queue-it continues to meet the highest standards in the field of security and data encryption with the implementation of McAfee Secure and McAfee PCI Certification Service.

The Queue-it website, GO Queue-it Platform, and end-user facing runtime hosting queue pages are McAfee Secure and PCI DSS (Data Security Standard) certified.

Although Queue-it does not process or store financial transactions (bank cards) in the queue system, we have chosen to comply with the PCI DDS framework anyway to provide the highest standard for our customers and visitors.

 

Current status
Website
https://queue-it.com
McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
GO self service
https://go.queue-it.net
McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
Queue pages
https://q.queue-it.net
McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams

For more information please visit McAfee.

 

Accessibility

Level Triple-A conformance, W3C WAI Web Content Accessibility Guidelines 2.0
Queue-it public queue pages are WCAG 2.0 (Level AAA) compliant. This means that handicapped users can access the information on the queue page via a screen reader, for example.