REST-based API

Queue-it gives developers access to two REST-based APIs. The Admin API allows you to manage the entire lifecycle of queues (creation, management, monitoring, and sunsetting). The Queue-item API gives you access to information for each individual queue item (id, entry, redirect, number in line, custom data etc.)

Getting Started


In order to use Queue-it's API you will need to ensure that the API feature is part of your subscription. To check if the API feature is part of your subscription, log in to the GO Queue-it Platform and navigate to Account | API Keys. If it is not part of your subscription, please contact support@queue-it.net to enable this feature.

Admin API


The admin API manages queue events, similar to managing events in GO Queue-it, Queue-it's web-based admin platform. Using the admin API can be useful if you need to deploy new queues daily or weekly with a tight integration into your own backend systems.

  • Create and update events
  • Enable, pause, disable, and end events
  • Return event statistics and summaries
  • Update/Delete dynamic information
  • Return, add, and remove from the bypass group and notification group

For full documentation and testing, see our Queue-it Admin API Documentation.

Queue Item API


The Queue Item API allows you to access information in each individual queue item, for instance allowing you to retrieve queue data for a specific end-user. Through this API you will be able to retrieve:

  • id
  • entry
  • redirect
  • number in line
  • custom data

For full documentation and testing, see our Queue-it Admin API Documentation.

Additional Resources


API Keys can be found in the GO Queue-it Platform under Account | API Keys.

You can manage them with tools like AWS Secrets Manager.

For more information, see our API White Paper.

White papers are available in the GO Queue-it Platform under Help | White Papers. If you do not have access to the GO Queue-it Platform, you can get the white paper.