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Queue-it blog

You might not have heard of virtual waiting rooms, but you’ve almost certainly been in one. Virtual waiting rooms empower the world’s biggest businesses—from Ticketmaster to Cathay Pacific to Snipes to the Tokyo Metropolitan Government—to deliver on their busiest days. But what are virtual waiting rooms? How do they work? And why do major businesses and organizations use them? Discover everything you need to know about virtual waiting rooms in this definitive guide.