Choose a language:

VISITOR ENGAGEMENT

Delight customers & turn demand into data with Visitor Engagement

Add interactive polls, quizzes & email sign-up forms to your waiting rooms to gather zero-party data, promote offerings & engage visitors while they wait

Engage visitors, collect insights & drive growth from your waiting room

Enhance your waiting experience & data collection strategy

  • Improve your waiting room experience with interactive, engaging quizzes, polls & email sign-up widgets
  • Capitalize on in-market attention to collect zero-party data for personalization & business intelligence
  • Design & deploy your new experience with a self-service, no-code builder inside the GO Queue-it Platform

Collect zero-party customer data, drive sign-ups & improve retargeting

  • Get insights into preferences, demographics & attribution from a curated group of customers
  • Drive membership & mailing list sign-ups directly from your waiting room
  • Enhance your customer data for better retargeting, personalization & product strategy

Improve customer experience & build brand affinity

  • Deliver an interactive, on‑brand experience with flexible design & content options
  • Create a memorable, engaging experience with personal conversations, done at scale
  • Build hype & prepare customers with key info & fun facts about your product or event

Cross-sell & promote offerings

  • Capitalize on wait time to show off product offerings in a natural, interactive way
  • Promote bundles, special offers & upcoming sales or events to a captive, in-market audience
  • Use as retail media or sponsor inventory—selling interactive “ad space” directly on your waiting room 

Your no-code, self-service builder for a better visitor experience

Visitor Engagement Preview

“Adding the quiz made the wait feel more interactive. Customers were more engaged, complaints were lower, and we were able to promote activations and offerings.”

CORY RICHARDSON, HEAD OF CLIENT SERVICES, MEGATIX

13%
Engagement
89%
Completion

“Visitor Engagement enabled us to connect with fans on a deeper level and create a fun, engaging, personalized experience. It let us collect valuable preference data from customers that we’ve already used to inform product strategy.”

Marc Hawkins, Implementation Manager, Sideshow

12%
Engagement
88%
Completion

Engage & understand visitors in four easy steps

Palette

1. Design

your widget to match your brand, waiting room style & business goals

Bubble

2. Engage

visitors with fun interactive polls & quizzes that enhance the user journey

Mail

3. Capture

zero-party data & email addresses to understand visitors & grow sales

Chart

4. Analyze

your data exports in Excel & BI tools to uncover insights & guide strategy

Engagement averages across 20+ events & 2+ million visitor interactions

15%

widget
engagement

80%

widget
completion

72%

email sign-up
(with incentive)

10%

email sign-up
(without incentive)

* Engagement reflects the share of unique visitors who interacted with the widget. Completion reflects the share of starters who reached the final slide. Email sign-up reflects the share of visitors who reached the final slide and then submitted an email, with or without an incentive.

“We loved the idea & execution of Visitor Engagement. Giving people something to interact with while they wait just makes sense, and the more we explored it, the more possibilities we saw for how it could be useful.”

Alan Moffat, Director of Ticketing Services, Massey Hall & Roy Thompson Hall

10%
Engagement
72%
Completion
9%
Email sign-up

“The Visitor Engagement widget made our waiting room a lot more engaging and prettier. It gave us lots of options to be more informative and interactive, and the builder was intuitive and easy to use.”

DANIEL HARRIS, Tessitura Systems & Interface Analyst, TPAC

9%
Engagement
100%
Completion

Designed for scale, security & compliance

  • Fully GDPR compliant
  • You own & control all data
  • No third-party tracking or cookies
  • Built for & tested at 1+ million responses per minute
Compliance logos GDPR and ISO certification

Turn wait time into business value with the Visitor Experience Package