QUEUE-IT FOR TRAVEL & TRANSPORT

Control peak traffic to protect your revenue & reputation

Ensure smooth & reliable digital experiences during peak booking windows by controlling traffic flow, protecting vulnerable bottlenecks & blocking bots

Deliver a seamless traveler experience

Keep your website, app & booking engine running smoothly during high-traffic holiday booking windows, weather-related surges & flash sales
Get real-time control over traffic flow to protect system bottlenecks & prevent crashes, slowdowns & errors
Enhance your rewards program by providing members with exclusive invite-only access to new routes, destinations, or time-limited promotions

“I highly recommend Queue-it for companies that experience traffic surges. It let us prevent traffic peaks from overloading our systems without compromising the customer experience.”

Morita Kensuke, Digital Channel Team Manager, All Nippon Airways

“With Queue-it in place, we can confidently launch attractive promotions without fearing that high demand will overwhelm our systems. This assurance directly translates to increased sales and revenue during peak periods.”

Sai Lam, Manager of Digital Experience & Innovation at HK Express

“It was clear Queue-it had really mastered the art of delivering a seamless user experience … The waiting room shows information such as expected wait time and how many people are waiting ahead of you, and the interface is customizable.”

Atsumi Murakami, Chief of Innovation, Peach Aviation

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Take the stress out of peak booking periods

Monitor & adjust traffic flow in real time when visitor behavior doesn't match load test expectations
Control traffic at any stage of the user journey: the entire site, specific landing pages, login, checkout, or API calls
Get confidence & peace of mind on your biggest days with a traffic orchestration platform that increases visibility, aligns teams & prevents problems

Explore traffic control & insights

Protect the journey before the journey

85%

of Queue-it customers say their site performance has improved

71%

say they see fewer complaints during major sales when using Queue-it

80%

say Queue-it enabled them to avoid a major tech system overhaul

* Based on 203 survey responses from Queue-it customers (2025). See the results.

Airlines & booking sites — Airlines & online travel agents

Train waiting room — Trains, busses & transport

Hotel waiting room — Hotels & accommodation

Cruise waiting room — Cruises & holiday packages

Turn the wait into a branded destination

Fully brand your waiting room & use it as a marketing asset to capture demand
Share transparent wait information & real-time messages on booking availability
Allocate tickets fairly with mechanisms like first-in-first-out access or “live raffle” randomization
Give loyal members early or exclusive access with the Invite-only waiting room, or keep bad bots off your site with sophisticated bot mitigation

Explore user experience