of consumers prefer a short wait for a functioning website over immediate access to a buggy site
the average time consumers will wait in an online queue for a limited-inventory product
of consumers prefer an online queue with wait information to a website crash or error page
* Based on a 2025 survey of 1,000+ global consumers. See the results.
- Fully customize your theme with Queue-it's AI Custom Theme Generator, or any combination of HTML, CSS, and JavaScript
- Match your brand image by adding your logo, font & colors together with a custom waiting room background, progress bar & wait info display
- Show the waiting room in 50+ languages so you can tailor the experience to your markets
- White label your waiting room to set the page title & favicon, customize the āitās your turnā sound & put the queue URL on your brandās domain
- Improve your waiting room experience with interactive, engaging quizzes, polls & email sign-up widgets
- Capitalize on in-market attention to collect zero-party data for personalization & business intelligence
- Drive membership & mailing list sign-ups directly from your waiting room
- Design & deploy your new experience with a self-service, no-code builder inside the GO Queue-it Platform
- Give customers peace of mind with transparent wait info like place in line & estimated wait time
- Communicate in real time to set expectations, let customers know what inventoryās left & share updates on sale progress
- Let customers plan their time & be productive while they wait with email notifications when itās their turn
- Create an unskippable first-come-first-served queue
- Run a live raffle that collects visitors on a countdown page & randomizes them once the sale starts, giving everyone an equal shot
- Use an invite-only waiting room to grant access only to verified visitors, keeping out bots, resellers & non-members
88%
of respondents say Queue-it has improved their customers' online experience
81%
say sales are fairer when using Queue-it
71%
say they see fewer customer complaints on sales they run with Queue-it
* Based on 203 survey responses from Queue-it customers (2025). See the results.
āThe feedback on Queue-it has been kind of overwhelmingly positive. It's anecdotal, but Iāve seen tweets and emails from people that said āThanks, it was a really great experience.ā Or, you know, āI got the ticket I wanted and I loved the give us your email feature.āā
JON HAWORTH, SR. COMMERCIAL SYSTEMS MANAGER
"We got an overwhelming amount of positive feedback. I wanted to print the comments out and make them my wallpaper, because it so rarely happens.ā
JUT MCDANIELS, REGISTRATION SOFTWARE COORDINATOR
Uphold customer trust by preventing crashes, slowdowns & errors caused by extreme load
Show customers how many others are waiting & get a powerful endorsement of your product that lifts conversions & encourages more customers to get in on the action
Show your customers related products & content while they wait to help increase order values & drive interest around upcoming events
āBeing able to show how many people want the product helped us create hype and enhance our brand power. Itās a bit like how the popular kids at school get even more popular. We saw this especially in the cross-selling effect on our other products, which tripled in sales during the drop.ā
Taishi Mizuno, Chief Merchandising Officer
