- Before your sale or registration starts, the waiting room opens as pre-queue page that collects early visitors & displays a countdown timer
- When the timer hits zero, all visitors in the pre-queue get randomized & assigned a position in the queue, ensuring an equal chance for all visitors who arrive on time
- Visitors are flowed to your protected page according to their position in queue & all latecomers are processed in first-in, first-out order
- Manage extreme traffic spikes by allowing requests to flow through the waiting room & hit your site or app at the rate you choose
- Implement the waiting room just in front of specific landing pages or bottlenecks related to your event, so visitors can browse the rest of your site as usual
- Get real-time control over your traffic, increasing visitor flow to your site as you scale up, or decreasing or pausing visitor flow if you encounter issues
- Remove the speed advantages of bots by randomizing traffic at the start of your sale, ensuring every visitor has an equal chance at being first in line
- Add an unskippable security checkpoint to your flow that gives you the chance to slow down bots & run checks like Proof-of-Work challenges or data center blocking
- Access detailed bot detection analytics & configure custom rules to tailor bot protection to your needs
- Customize every aspect of the waiting room to match your brand & event—including languages, fonts, colors, imagery, URL, and favicon
- Build anticipation with a countdown timer to your event & leverage social proof by showing how many people are willing to wait for your products
- Provide a flexible user experience with real-time communication, the ability to queue across devices & the option for visitors to get notified when it's their turn
Pre-queue
For scheduled sales or timed releases, early visitors are gathered on a page with a countdown timer. When the timer hits zero, they're randomized like a raffle and flowed to the queue.
Queue
Visitors get their position in the customized waiting room and receive detailed wait information. They're then flowed to your site at the rate you choose in fair first-in, first-out order.
Your website
Visitors get flowed to your website or protected sale page in fair, controlled order with a unique token that allows them to browse & purchase without restriction.
Post-queue
Visitors still in the queue when the sale or registration is over can be flowed to a post-queue, where you can direct them to your mailing list or other promotions.
85%
of Queue-it customers say say their sales are fairer with Queue-it
76%
say running sales/registrations is less stressful
69%
saw fewer customer complaints for sales/registrations
* Based on 214 survey responses from Queue-it customers (2024). See the results.
"By limiting the number of bats available per purchase and controlling access with Queue-it, we were able to deliver a much fairer sales experience for our customers and limit the impact of bots and scalpers.”
Kaleb Gilliland, Director of IT & Development
“The Queue-it approach of randomizing visitors, then running a first-in, first-out queue is a fairer and more predictable process, which is crucial to us, our clients, and their customers.”
Roshan Odhavji, Co-founder and CEO
“Queue-it helped us deploy controlled digital services that kept us out of the news, brought a sense of calm to our organization, and ensured we worked as efficiently as possible.”
Santiago Aguilera Moreno, IT Systems Architect