Queue-it strengthens enterprise-grade security with ISO 27001 Certification

COPENHAGEN, DENMARK | JULY 17, 2025

Queue-it, the leading provider of virtual waiting room services, today announces it has achieved ISO/IEC 27001:2022 certification, the internationally recognized standard for information security management systems (ISMS).

With this certification, Queue-it’s mission to help organizations deliver trusted digital experiences is backed by a globally recognized framework for data protection, risk management, and information security.

“Achieving ISO 27001 certification is an important milestone in Queue-it’s ongoing commitment to security, compliance, and privacy,” says Jesper Essendrop, Queue-it’s CEO. “As we expand our work with large enterprises, financial service providers, and government agencies across the globe, this certification gives our customers confidence that Queue-it meets the highest standards for protecting their data and their customers’ trust.”

ISO 27001 is the global benchmark for building and maintaining ISMSs. Certification involved a rigorous independent audit that evaluated Queue-it’s adherence to best practices in risk management, cyber-resilience, and operational excellence. The certification is not a one-time achievement, but part of a broader framework of continuous improvement, involving ongoing internal monitoring and annual external audits to stay compliant and resilient against evolving threats.

For customers operating in highly-regulated environments like banking, public services, and insurance, this certification offers an additional layer of assurance that Queue-it follows international best practices for security and compliance, ensuring the confidentiality, integrity, and availability of data managed within its systems.

“Our mission is to power online trust,” said Essendrop. “This certification is a key step in delivering on that mission.”

About Queue-it

Queue-it is the leading developer of virtual waiting room services, empowering 1,000+ organizations worldwide to build and nurture trust with 30+ billion visitors annually by delivering reliable, fair, and transparent online experiences. Queue-it helps some of the world’s biggest governments, retailers, and ticketing companies to capitalize on peak traffic events by preventing website crashes, blocking bots, and mitigating load-induced errors such as overselling. Queue-it is headquartered in Denmark with offices in the U.S., Australia, and the Republic of Korea. For more information, please visit https://queue-it.com.

Contact:

Jillian Als
CMO, Queue-it
+45 31 36 09 50
jals@queue-it.com