Fans hit your site before the onsale even starts
Bad bots unfairly grab tickets from loyal fans
Payment gateways collapse under the traffic
One hyped onsale brings down your whole site
91%
of enterprises report downtime costs exceeding $300,000 per hour
53%
of IT decision makers think their company will experience an outage so severe it makes national media headlines
40%
bad bots make up 40% of all ticketing traffic
- In peak situations customers will be sent to your branded waiting room with an HTTP 302 redirect
- While in the waiting room visitors are on Queue-it's infrastructure & see clear wait information
- Once it's their turn they're flowed back to your site with another HTTP 302 redirect & have a secure token confirming they've been through the queue
- Run truly exclusive sales that grant access only to identified & verified visitors
- Keep bad bots & resellers out simply by not giving them an invite
- Incentivize loyalty program sign-ups with early or exclusive access
- Prevent ticketing website crashes from bot-driven spikes & give other bot tools more time to identify malicious behavior
- Add a security checkpoint to your flow so you can slow down bots & run security checks like Proof-of-Work challenges or data center hard blocking
- Get automatic threat detection & real-time alerts on unusual traffic behavior
“Queue-it lets us push our servers right to the edge without going over it. It lets us adjust the traffic outflow on the fly to maximize throughput without compromising reliability, which gives us peace of mind during large onsales.”
Roshan Odhavji, Co-founder and CEO
“The feedback on Queue-it has been kind of overwhelmingly positive. It's anecdotal, but I’ve seen tweets and emails from people that said ‘Thanks, it was a really great experience.’ Or, you know, ‘I got the ticket I wanted and I loved the give us your email feature.’”
Jon Haworth, Sr. Commercial Systems Manager
“Autoscaling doesn’t always react fast enough to ensure we stay online. Plus, it’s very expensive to autoscale every time there’s high traffic. If we did this for every traffic spike, it would cost more than double what we pay for Queue-it. So Queue-it was just the better approach, both in terms of reliability and cost.”
Mijail Paz, Head of Technology
81%
of customers say sales are less stressful with Queue-it
81%
of customers say their sales are fairer with Queue-it
71%
see fewer customer complaints for sales with Queue-it
* Based on 203 survey responses from Queue-it customers (2025). See the results.
- Concert & festival ticket sales
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- Movie theater ticket sales
- Airline ticket sales
Success Story
1 million in queue: How Ingresso.com delivers on massive demand
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Blog
Everything you need to know about ticket bots & how to stop them
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Resource
Behind-the-scenes onsale data: How Queue-it blocked 8.3 million ticket bots
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Blog
Virtual waiting room buyer’s guide: How to choose your online queue system
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