AGENTIC AI

Orchestrate traffic in the age of AI agents

AI agents are already browsing & buying on your site. Queue-it gives you the visibility & control to embrace agentic traffic while maintaining fair access & reliable experiences for every visitor, human or agent.

Identify AI agents
Control their access
Authenticate their identity

A new category of online traffic has emerged

200%

Year-over-year growth in agentic search for shopping

77%

Of agentic activity lands on product and search pages

~20%

Projected share of US ecommerce sales driven by AI agents by 2030

* Based on 2026 research from Salesforce, HUMAN & Bain

New traffic, new challenges

Welcoming agents means understanding their intent, controlling their access, and ensuring humans aren’t disadvantaged.

Agents bring speed, scale, and endless patience to high-demand sales. How do you embrace this new channel without disadvantaging humans?

Agentic requests reveal little about who’s behind them or their intent, making genuine customers difficult to distinguish from bad actors.

Agents don’t behave like the humans your website was built for. Their behavior, volume, and needs are harder to predict—which threatens reliability.

Orchestrate agents at the point of access

AVAILABLE NOW

Control agentic traffic

  • Queue-it’s visitor MCP Server gives AI agents a purpose-built way to interact with Queue-it
  • Bring AI agents into the same traffic orchestration framework as humans, with Queue-it’s validations and access controls governing access
  • Queue agents alongside humans with the same rules, so speed and scale don’t enable unfair access
  • Give agents live wait information, so they can wait with humans and act when access is available
Agentic Traffic Insights

COMING SOON

See agentic traffic

  • See how your traffic splits between human visitors, legitimate AI agents, crawlers, and malicious bots
  • Understand why automated traffic is visiting your site, whether it's for training, search, or because there's a human requesting something from an agent
  • Identify verified agents and expose bots impersonating known services like Googlebot or GPTBot
  • Access agentic traffic analytics in the Queue-it platform, so you can decide which traffic to serve, shape, queue, or block

COMING SOON

Authenticate agentic traffic

  • Verify who an AI agent is, who vouches for it, and whether it’s authorized to act on a user’s behalf
  • Work across emerging identity, authentication, and trust standards, so you can embrace agentic traffic without being locked into a single approach
  • Link verified agents to the people they represent, helping ensure one person gets one fair place in line, whether they participate directly or through an agent
  • Preserve fair access for humans and trusted agents, while preventing automation from being used to multiply opportunities or gain an unfair advantage
Identity check

Explore the latest agentic insights & projects from Queue-it

 AWS X Queue-it Smooth Scaling podcast

How to trust an AI agent with AWS & Queue-it

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Redefining Access & Fairness for the Agentic Web with Queue-it, DNP & Meeco

Redefining access for the agentic web with Queue-it, DNP & Meeco

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 Agentic Commerce

Agentic ecommerce vs. AI shopping: What's the difference?

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AWS x Queue-it Smart Business Podcast

Intent & identity: Queue-it on AWS Smart Business Podcast

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See why 1000+ organizations choose Queue-it

Get in control on your mission-critical days

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Zalando logo
All Nippon Airways logo
Home Office logo
Rakuten logo
Selfridges logo
Decathlon logo
Sky logo
Ticketmaster logo
IKEA logo
Pokemon Center logo
Minnesota State logo
Bath and Body Works logo
LSE logo
Stubhub logo
Tokyo Metropolitan Government logo
Zalando logo
All Nippon Airways logo
Home Office logo
Rakuten logo
Selfridges logo