24/7 PROTECTION

Orchestrate traffic & protect infrastructure around the clock

Queue-it enforces your traffic policies at your digital front door, evaluating, filtering, and controlling every request around the clock to deliver a great and fair visitor experience no matter the demand

24/7 traffic protection with the control layer

Stay in control whatever the traffic level

Protect your infrastructure 24/7/365

  • Prevent the crashes, slowdowns & overselling that unexpected spikes trigger, and the firefighting that follows them
  • Decide exactly what Queue-it protects with Integration Rules, from your whole site, particular pages, or just key bottlenecks
  • Activate a waiting room automatically the instant traffic exceeds the threshold you've set, with no manual intervention

Screen every request at your digital front door

  • Evaluate the identity, intent & context of every request before it reaches your stack, 24 hours a day
  • Challenge, block, or bypass traffic with Traffic Access Rules that act on signals like IP, reputation & user agent
  • Filter out bad bots, scrapers & data center traffic while good bots & the AI agents you welcome pass through

Reduce stress levels & scaling costs

  • Reduce incidents and get peace of mind with automated control that needs no round-the-clock human monitoring
  • Size your infrastructure for typical load, not worst-case spikes, and cut scaling costs and cloud waste
  • Add a bolt-on layer that works with your stack instead of re-architecting for traffic that arrives a few times a year
Overprovisioning costs

Deliver a fair & reliable experience

  • Most traffic never sees a queue: the waiting room appears only when the alternative is an overloaded site or app
  • Keep every wait fair and transparent with first-in-first-out access, real-time communication and turn notifications
  • Customize the waiting room experience to match your brand, engage visitors, cross-sell products, or reward customers in line

You can't predict peak traffic, but you can control it

Influencer endorsements

Influencer endorsements

Pay day surges

Pay day surges

Media coverage

Media coverage

Bot attacks & scraping surges

Bot attacks & scraping surges

Viral content

Viral content

Marketing activities

Marketing activities

Seasonal traffic peaks

Seasonal traffic peaks

Agentic traffic

Agentic traffic

Always-on protection that pays off

85%

of Queue-it customers say their site performance has improved

38%

average reported savings on server scaling with Queue-it in place

88%

say their customers' online experience has improved

* Based on 203 survey responses from Queue-it customers (2025). See the results.

Commonly asked questions

No. Queue-it evaluates and filters every request around the clock, whether traffic is surging or quiet: bad bots are blocked, good bots and the AI agents you welcome pass through, and your access rules apply to every visitor.

The waiting room is one action the engine can take, reserved for when demand exceeds the capacity you’ve set, and most traffic never sees it. Protection here means your traffic policies enforced continuously, not just a queue for peak days.

You choose whether the waiting room is “Always Visible” or “Visible at Peak”. With “Visible at Peak”, it activates only when traffic inflow, measured in visitors per minute, exceeds the threshold you’ve set.

You also choose what it covers: your entire website, a landing page, the login page, or a dynamic request like when customers click “Add to Cart”. Visitors who haven’t taken the protected action browse the site normally.

Discover how Queue-it works

24/7 Protection is your safety net: it runs continuously and reacts automatically to demand you didn’t schedule. Planned Events is for the days you see coming, like onsales, registrations, and drops, with pre-queue randomization and first-in-first-out ordering.

Most customers run both: always-on coverage between events, and a planned setup on the big days. One integration powers both.

Explore Planned Events

No. Integration Rules run inside your connector, at your CDN edge or on your server, as part of normal request handling. Traffic Access Rules are enforced on Queue-it’s infrastructure, before traffic ever reaches the waiting room or your site.

Explore Orchestration Rules

Get a product demo

Get peace of mind by preparing for the unpredictable

Decathlon
Sydney Opera House
Pokemon Center
Cathay Pacific
Ticketmaster
Minnesota State