In order to deliver an exceptional experience for all attendees, Queue-it Connect has been postponed. If you have any questions, please contact your CSM.

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CPH | Postponed

FAQ

Deepen your Queue-it experience and shape the future of our platform

Join us for an invite-only customer event designed to enhance your Queue-it skills and empower your voice. This event is your chance to ensure Queue-it continues to deliver exceptional value to your business, and network with peers. Don't miss out!

Agenda

Day 1

08.30-09.00 Registration & light breakfast
09.00-09.15 Welcome to Queue-it Connect
09.15-09.45 Driving online trust in today's digital noise (Jesper Essendrop)
Queue-it is on a mission to drive and maintain online trust in today's noisy digital landscape. Discover how trust drives loyalty and growth and where Queue-it can help you turn peak traffic into business value.
09.45-10.00 Short break
10.00-12.00
Business value track Tech excellence track
Turning traffic peaks into business value (Part 1)

Discover innovative ways to turn peak traffic periods into valuable business opportunities. Engaging & interactive 2-hour workshop with the product team.

Explore strategies: Discover ways to capitalize on your audience, transforming the wait into opportunities for engagement & revenue generation.

Learn from real-world case studies: Get inspired by examples of how other businesses have successfully turned the wait into business value.

Brainstorm together: Collaborate with peers in interactive brainstorming sessions to generate ideas tailored to your business needs.		 Real-time event analysis with Traffic Insights (30 mins session)

Discover how to leverage real-time Traffic Insights to make your live event the best customer experience possible.

Post-event analysis with Traffic Insights (30 mins session)

Dive into best practice post-event analysis using Traffic Insights to ensure your next event is even better.

Bots & Abuse Configuration Best Practices (1h session)

Learn how Queue-it’s Traffic Access Rules and Bots & Abuse features can help make your events smoother and a fair experience for loyal customers and fans.
12.00-13.00 Lunch
13.00-15.00
BUSINESS VALUE TRACK TECH EXCELLENCE TRACK
Turning traffic peaks into business value (Part 2)

Refine & expand ideas: Develop and refine the brainstormed ideas from the morning session.

Shape the future: Contribute to Queue-it’s product roadmap by prioritizing the most impactful ideas generated during the workshop.

Preview in-progress features: Get a sneak peek & give feedback on features we’ve been working on to improve visitor engagement & add value to your business.		 Best-in-class virtual waiting room setup (30 mins session)

Learn from the experts on what a best-in-class VWR setup looks like for transparent, fair, and smooth peak traffic events that drive excellent customer experiences.

Event QA & testing best practices (30 mins session)

Learn how to get it right every time - best practices for event QA and testing to ensure smooth sailing events.

AMA (1h session)
Ask us anything! Our technical experts are ready to give insight, tips, and tricks to ensure your burning questions are answered.
15.00-15.30 Break
15.30-16.30
Interactive Customer Panel
Dive into a session with Queue-it customers! They’ll share their experiences managing high-traffic events and the secrets behind their success with Queue-it. Q&A included. Interested in being a panelist? Please contact your CSM
16.30-16.45 Wrap-up Day 1
18.00 Dinner

Day 2

08.30-09.00 Networking & light breakfast
09.00-09.45 What’s Next at Queue-it (Roadmap Keynote)
Learn what’s on the strategic roadmap for Queue-it and new features hitting the GO Platform in the near future.
09.45-10.45
Product Innovation Labs
How can we improve usability of the platform (Option 1)
We’ll focus on usability of the GO Queue-it Platform and collect your input on how to improve core flows so you make the most of Queue-it.		 How can we improve the platform to better help you succeed (Option 2)
We’ll focus on gathering feedback to ensure you have the functionality you need to protect your infrastructure.
10.45-11.00 Short break
11.00-11.45 Keynote (Details Coming Soon)
11.45-12.00 Closing remarks (Jesper Essendrop)
11.45-12.00 Official programming ends - Lunch available for those who wish to stay
13.00-17.00 Queue-it office hours

Meet some of our featured speakers

Jesper Essendrop

Jesper Essendrop, CEO

Karen Risvig

Karen Risvig, Product Manager

Martin Pronk

Martin Pronk, CPO

Jose Quaresma

Jose Quaresma, VP Technical Engagement

Reasons to attend

Elevate

Unlock the full potential of Queue-it. We’ll take you beyond the basics and dive into advanced features. Through expert-led sessions and hands-on exercises, you'll gain the knowledge and confidence to:

  • Master Queue-it tools and functions
  • Improve your queue management processes
  • Become a Queue-it champion within your organization
growth

Optimize

Are you looking to streamline operations and boost customer satisfaction with Queue-it? We’ll help you achieve just that. Through practical case studies and expert insights, you'll learn how to:

  • Optimize your customer journey strategies
  • Enhance the user experience
  • Maximize your Queue-it investment
optimize

Innovate

This exclusive customer event offers you the unique opportunity to innovate with Queue-it and shape the roadmap for its ongoing development. Join us for a collaborative environment where your ideas are valued. You'll have the chance to:

  • Provide valuable feedback on existing features
  • Share your ideas and help us prioritize new functionalities
  • Become a key player in the evolution of Queue-it
innovate

Event location

You can find our office located in the beautiful Vesterbro neighborghood, right by the buzzing Meatpacking district.

Full address: Skelbækgade 2, 1717 Copenhagen V, Denmark

Recommended hotels

Scandic Hotel

Convenient location just across the street from our office, the Scandic hotel is a classic choice - and you can book at a special rate. Use code BQUE020924 when booking a room.

Tivoli Hotel

If you prefer staying with a view, the Tivoli Hotel is also a great choice, at just a 10-min walk from our office. 

FAQ - All you need to know

Skelbækgade 2, 1717 Copenhagen V, Denmark

We are kicking off the event with a welcome reception on September 2 at 19:00-21:00. For the workshop days, please see the agenda section for more details.

This event is complimentary and available only to a select group of our valued customers.

This is an in-person-only event. A virtual option is not available this year.

Metered street parking is available around the Queue-it office..

Yes, bus, metro and rail transportation are all available within a short walking distance from the Queue-it office. You can use journeyplanner.dk for schedules & routes.

We recommend business casual attire.

Yes, the office entrance is wheelchair accessible, and there is an elevator.

This year's event is open to invited guests only. If you’d like to extend the invite to a team member, please contact your Customer Success Manager.

You can contact your Customer Success Manager with any questions or send an email to marketing@queue-it.com.

Yes, breakfast, lunch, and dinner are provided by Queue-it.