How does Queue-it work?

This video provides a basic introduction to Queue-it’s virtual waiting room, how it works, and how it can benefit your website during traffic surges on your business-critical days.

How does Queue-it's virtual waiting room work

Queue-it's virtual waiting room


Queue-it is a virtual waiting room platform designed to protect your website and mobile app from slowdowns or crashes during end-user peaks. All while maintaining a positive user experience for your waiting shoppers, ticket-buyers, students, and many others.

Poor website performance is a major source of irritation for end-users. Studies have found that 1 in 3 shoppers will leave a website if forced to wait more than 5 seconds for a page to load. Over 50% of mobile users leave a website that takes over 3 seconds to load. That adds up to fewer conversions on slow or crashed websites.

Queue-it circumvents painful website crashes by offloading your end-users to an online queue when they exceed your website’s capacity. As space opens up on your website, end-users are let back to your website on a first-in, first-out basis to maintain a fair and orderly user experience.

Queue-it’s virtual waiting room is a feature-rich platform. Customize your queue page to reflect your brand’s visual identity and use the space to promote your products, future campaigns, or company videos. Keep waiting customers informed with real-time communication, including information such their number in line, their estimated wait time, the number of users ahead of them, etc.

Your personal queue can easily be set up and monitored on the GO Queue-it platform. This allows to you observe your sale(s) in real-time and make adjustments as needed. Pull queue statistics and gain insights into your consumers’ behavior.

By preventing website and app slowdowns and failures, Queue-it allows you to maximize revenue on your online events, maintain your brand’s reputation, and hold on to your customers.

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