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New: Reward loyal customers & re-engage those who miss out by managing access with an invite-only waiting room. Discover how

Get peace of mind on your busiest days

Control traffic with Queue-it's virtual waiting room to deliver a fair online experience without crashes or bots
Queue-it's virtual waiting room from chaos to order
Queue-it's customers include Ticketmaster
Queue-it's customers include Tokyo Metropolitan Government
Queue-it's customers include Snipes
Queue-it's customers include A.S. Watson
Queue-it's customers include Rakuten
Queue-it's customers include Currys

Watch how Queue-it helps deliver online fairness for what matters most

people standing in a physical queue
people standing in a physical queue

Can online traffic overwhelm your website or app?

When web traffic surges suddenly, it overloads even the world's largest businesses. Websites and apps are built with assumptions of how much traffic they normally handle. Making a site scalable on demand is technically challenging and can prove costly. Every website has limits. 

Green bowling balls headed towards bowling pin

91%
of enterprises report downtime costs of $300,000+ per hour

79%
of visitors who face poor website performance won't return to buy

65%
of enterprises need over an hour to fix a website

Queue-it's virtual waiting room lets you control your website traffic

If visitors exceed your site or app's capacity, they're redirected to a branded waiting room using a standard HTTP 302 redirect. They're then throttled back in a first-come, first-served order using another HTTP 302 redirect, and get a security token validating they've been through the waiting room. Visitors who reach your site get the user experience they deserve, even when you're flooded with traffic.

So you can run sales & registrations with confidence

Queue-it helps capture sales

Capture sales

Orders keep rolling in that would otherwise be lost to downtime

Queue-it helps deliver consistency

Deliver consistency

Customers get a branded wait and seamless user experience

Queue-it helps ensure fairness

Ensure fairness

Real visitors access your site in a first-in-first-out order while you prevent bots & abuse

Flexibly integrate Queue-it into your infrastructure

Integrate Queue-it using .NET Core, Ruby, Lua, Java, PHP, Python/Django, Node.js, Cold Fusion & .NET

The leading virtual waiting room

50+
Billion

Users through our waiting rooms

172
Countries

People join our queues from around the globe

10+
Years

The first virtual waiting room on the market

Nobody builds a website to handle hundreds of thousands of people just for a limited amount of time. Queue-it is a great solution that saves the day and works flawlessly. Queue-it made everything more pleasant for the customer experience and the social media complaints disappeared.

Robert Williams, Digital Manager, SNIPES

Our customers needed to ensure it’s a fair buying process for those who want tickets. The queue gives a professional experience to the onsale. There’s no worries, no fear of an unplanned onsale. We know that we can handle it.

Sean Hanly, CEO, Ticketsolve

Discover our lineup of fresh insights

green invitations
Resource

Now available: Reward loyal customers with invite-only waiting rooms

TV on green background with Rakuten logo
Success Story

A TV spot spiked Rakuten France's traffic 819% in 2 minutes. Here's how it went.

Waiting rooms on different devices
Resource

Discover how the virtual waiting room works

Product drops
Blog

Product drops: 8 strategies, 5 benefits & 20+ examples

Control massive online traffic

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