- Queue-it’s infrastructure operates on Amazon Web Services (AWS) using a Virtual Private Cloud (VPC) to ensure security and reliability
- We restrict network access through configured security groups and access controls
- Network traffic and workloads are constantly monitored to detect and prevent any anomalies
- Our infrastructure is deployed within multiple regions and availability zones across North America, Europe, Latin America, and the Asia-Pacific
- Queue-it is specifically designed for high scalability and availability, with load balancers and auto-scalers set to distribute the load into different servers to reliably prevent overload and outages
- We use Pingdom to publicly monitor the availability of Queue-it's service
- Queue-it has a dedicated Security and Compliance team that approaches security based on industry best practices and a common controls framework
- To prevent and mitigate threats, Queue-it has a monitoring program, secure software development process, and adheres to industry-standard operational practices
- Queue-it runs bi-annual penetration tests, regular vulnerability scans, and a bug bounty program
- To protect access to the GO Queue-it Platform, customers can enable multi-factor authentication (MFA) and Single Sign-on (SSO) through their existing identity provider using Microsoft Entra ID (formerly Azure AD) or OpenID Connect (OIDC)
- Queue-it users can set up multiple accounts for access across your organization, with four account options (Read-only, User, Admin, Owner) to control the ability to access and modify data
- The GO Queue-it Platform is equipped with detailed change logs to monitor and track account activity, and you can configure notifications to automatically alert you to abnormal account activity
