The Royal Danish Theatre usually draws mass attention when a new season’s performance are announced on its website and when subscription sales open up. The theatre was looking for a solution to prevent slowdowns or failures during these popular time points.
The venue decided to use Queue-it to protect its site during peak periods. When popular sales were launched, visitors were directed to Queue-its virtual queue system, which held the excess end-users until the theatre’s own site capacity opens up. While end-users waited, they were informed about their queue status dynamically, and were able to make purchases when they got through to the theatre’s website. When the site could sufficiently handle the number of end-users, visitors didn’t see the queue, and were passed directly on to the page they wanted to visit.
Using Queue-it's virtual waiting room and its real time communication and 24/7 protection features, the Royal Danish Theatre was able to provide arts & culture enthusiasts with the best possible end-user experience when visiting kglteater.dk.