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Get your pricing

1. Tell us the basics

Complete this brief form so we have baseline usage information and can get in touch.

2. Describe your situation

Our peak traffic experts will review your form and understand your use case to recommend the right plan for you.

3. Get your pricing

You'll get pricing for the best plan to help you control your online traffic.

"A high traffic event most likely means you've got a lot of other things on your plate to worry about. Allow yourself to focus on the quality and content of what you're offering, without concern for how traffic spikes and increased server loads might tarnish a user experience you've worked hard to curate."

Alex Wakim, Director of Operations & Business Development

LiveGlam & Queue-it quote
NH DOIT Queue-it quote

"I can count on one hand the number of times in my career I've implemented a new technology and it exceeded my expectations. Queue-it is one of those times, both in how easy it is to implement, and in how well it works."

DENIS GOULET, NEW HAMPSHIRE STATE CIO

Save more than just your website

37%

average reported savings on server scaling with Queue-it in place

33%

average reported savings on database scaling after using Queue-it

48%

average reduction in staff needed on-call during sales, freeing them to drive added value for your business

Queue-it can help whether you’re an SMB or Fortune 500 company

Ticketmaster logo
Sydney Opera House logo
Rakuten logo
Bend Park & Rec logo
LSE logo
Snipes logo
Girl Scouts logo
Southbank centre logo
currys logo
Zalando logo
Rapha logo
Build a Bear workshop logo

Common pricing questions

Pricing is designed to scale with your needs. The key factors that influence your price are:

  1. Your Traffic Volume: The more visitors you flow through the virtual waiting room, the more bandwidth and resources required—so you’ll pay proportionally for high-traffic events.
  2. Usage Frequency: Whether you need the waiting room once a year for seasonal sales or continuously for ongoing coverage, you can choose a plan that aligns with how often you use the solution.
  3. Feature Selection: From customizable themes to API management to bot and abuse protection, selecting the features that matter most to you ensures you’re not paying for capabilities you don’t need.

This flexible approach helps you to get the right balance of cost and functionality, no matter your event size or frequency.

You can pay securely by bank transfer or credit card. If you need to use another payment method, speak with your Queue-it representative and we'll try our best to accommodate your needs. Our goal is to make the payment process smooth and transparent, ensuring that billing aligns with your internal financial requirements.

No long-term contract is required. We offer flexible options to fit your needs: go with a one-off event for occasional peak traffic moments, choose a package of events for a few predictable seasonal spikes, or get an annual subscription for ongoing, year-round coverage.

For our Enterprise and Pro tiers, there is a one-time implementation fee designed to ensure you get the most from Queue-it right from the start. This includes a dedicated solutions architect who will help map your user journey, guide your integration and configuration, validate your setup before you go live, and support you during the first event. For smaller tiers, there’s no separate implementation fee—you’ll still receive helpful resources and support tools to get started smoothly.

We have a team of experienced online traffic specialists available 24/7/365, ensuring you can quickly address any issues and optimize your virtual waiting room setup at any time. For customers who need more hands-on guidance—such as pre-event strategy sessions, real-time event monitoring by our solutions engineers/architects, and in-depth post-event analysis—enhanced Event Support packages are available for purchase.

Be in control on your mission-critical days