Consumers today are more demanding than ever and they expect to be able to buy their tickets in an easy, fast and smart way. They also require a fair experience, and according to Sodemann, this is where Queue-it excels: “In our solution, the end-users are placed in a queue according to the principle ‘first come, first served,’ and are informed about their individual progress at all times. This way, the user experience becomes transparent, trustworthy and fair, which makes ticket buyers more relaxed about their ticket purchase journey”.
Ticketing Technology Forum is EMEA’s leading business meeting for entertainment professionals. This year’s event took place in Ireland, where more than 450 delegates and 200 organizations gathered to discuss the future within ticketing technology.
Queue-it develops and markets an online queuing system for managing website overload during extreme user peaks in relation to popular events and activities online. The solution protects the website against failure and long response times. This way, end-users have a meaningful experience, the performance of the website is maintained, and revenue is optimized. Queue-it creates online fairness on transactional websites and has customers worldwide.