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Tickets.com

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Tickets.com provides a superior ticketing solution in multiple geographies including Canada, Europe, Australia, and Asia.

Tickets.com uses Queue-it to protect its site from becoming un-responsive during ticket sales for mass interest events, such as UK Premier League Soccer games.

As these popular tickets are launched for sale, interested buyers are directed to Queue-it’s virtual queue system, which will hold the excess users until Tickets.com’s site capacity opens up. While users are waiting, they are informed about their queue status dynamically, and are able to carry out their purchase as they get through to the Tickets.com website.

Andy Perkins, Tickets.com Business Development Director EMEA, says “We continually look for new ways to provide a best-in-class ticketing experience, and have added the Queue-it technology to our solution post, to protect the back-end solution from massive load during mass interest ticket sales. By implementing Queue-it, we are able to process major ticket onsales smoothly, using the virtual queue system as an effective website overload management tool.”

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