tickets com

Tickets.com

Tickets.com provides a superior ticketing solution in multiple geographies including Canada, Europe, Australia, and Asia. Tickets.com uses Queue-it to protect its site from becoming un-responsive during ticket sales for mass interest events, such as UK Premier League Soccer games.

“We continually look for new ways to provide a best-in-class ticketing experience, and have added the Queue-it technology to our solution post, to protect the back-end solution from massive load during mass interest ticket sales”

Andy Perkins, Tickets.com Business Development Director EMEA

Results

As these popular tickets were launched for sale, interested buyers were directed to Queue-it’s virtual queue system, which held the excess users until Tickets.com’s site capacity opened up. While users wait, they are informed about their queue status dynamically and are able to carry out their purchase as they get through to the Tickets.com website.

“By implementing Queue-it, we are able to process major ticket onsales smoothly, using the virtual queue system as an effective website overload management tool”

Andy Perkins, Tickets.com Business Development Director EMEA

About Tickets.com

Tickets.com, Inc. is a privately held subsidiary of MLB Advanced Media, LP, the interactive media and Internet division of Major League Baseball. First incorporated in 1995 and later rebranded as Tickets.com, Inc. in 2001, the company was initially a merger of nine ticketing firms.

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